When one person donates, another is helped.
We use water every day without ever thinking twice about the safe, clean supply that flows freely from our faucets here in Hampton Roads. In fact, we often take for granted the fact that whenever we need it, tap water is there for us. However, for some people in our community, losing water service is a reality because a sudden crisis has temporarily left them without the resources to pay their bill. In some cases, these individuals have experienced some type of personal crisis such as death, disability or unemployment. The Help to Others (H2O) program is there to provide relief.
H2O is a community-based program that assists people in crisis through the generosity of donations. Through H2O, families or individuals in danger of losing residential water service because of a family crisis can receive one-time financial assistance to pay their local public utility and/or HRSD bill.
H2O was established in 1999 by the Hampton Roads Planning District Commission with the Hampton Roads Sanitation District (HRSD) and the public utilities departments of the following localities: Chesapeake, Gloucester, Hampton, Isle of Wight, James City County, Newport News, Norfolk, Poquoson, Portsmouth, Smithfield, Southampton, Suffolk, Virginia Beach, Williamsburg, and York County. In 2011, the Help to Others program received nonprofit, 501(c)(3) status making all program donations tax-deductible.
You Can Help
Help keep the water flowing by donating to H2O. Your contribution can give someone the one-time helping hand they need.
You can donate any amount and when you do, every cent goes to helping a local family in crisis.
Donations to the H2O Program are completely tax-deductible and 100% of all contributions are applied directly to the program.
Helping others has never been easier. Make your online donation to the Help To Others Program using HRSD’s EZ Pay website using your bank account, credit or debit card.
Donate by Mail
Twice a year, a special H2O contribution envelope will be mailed to you in your water or wastewater utility bill. You can send your donation in that envelope, or send it any time by mailing a check to:
H2O Program, HRSD
P.O. Box 5917
Virginia Beach, VA 23471-0917
*checks should be made payable to H2O.
How to Apply for H2O Assistance:
H2O is administered through The Salvation Army . Below is a list of participating agencies and the localities they serve:
Salvation Army Gloucester
7057 Linda Circle
Hayes, VA 23072
Salvation Army Norfolk Command
serving: Chesapeake, Norfolk, Virginia Beach
5525 Raby Road
Norfolk, VA 23502
Salvation Army Peninsula Command
serving: Hampton, Newport News, Poquoson
1033 Big Bethel Road
Hampton, VA 23666
Salvation Army Portsmouth
2306 Airline Blvd
Portsmouth, VA 23701
Salvation Army Suffolk Western Tidewater Command
serving: Isle of Wight, Southampton County, Smithfield, Windsor
400 Bank Street
Suffolk, VA 23434
Salvation Army Williamsburg
serving: James City County, Williamsburg, York
151 Kristiansand Drive #109
Williamsburg, VA 23188
8:00am to 4:30pm Monday - Friday
The Regional Building
723 Woodlake Drive
Chesapeake, VA 23320